Is PSA Finance the same as Stellantis Financial Services?

Older agreements name PSA Finance UK Limited. More recent decisions name Stellantis Financial Services UK Limited, trading as PSA Finance UK. Complain to the company named on your agreement.

Does an email saying the case is closed cancel the charges?

Not by itself. In one decision the ombudsman said a "case closed" email did not amount to an agreement to waive the charges.

How do I dispute Stellantis Financial Services end of lease charges?

Two things stand out in the Stellantis Financial Services decisions we have read. A £600 charge for missed services was dropped once the customer showed the services had been done. And a customer's own wheel repair was charged again at £195 because it came with no transferable warranty.

Last reviewed 13 November 2026. Every figure links to its source.

How Stellantis Financial Services handles returns

Its agreements make damage beyond the BVRLA guidance chargeable. In one decision the inspection photographs used a ruler and a reflector board, which leaves less room to argue about size.

The name on your paperwork. The agreement is with Stellantis Financial Services UK Limited. It trades as PSA Finance UK, and an older decision names PSA Finance UK Limited.¹²

At a glance

Service history	Three missed services were charged at £200 each, then removed²
Glass	£315.18 for a windscreen²
Goodwill	A 25% reduction was offered in one case. The ombudsman did not order it but said the customer could ask whether it was still open¹

What to check on your Stellantis Financial Services bill

Service charges, against your invoices and the car's digital service record.²
Any repair you paid for before return. Without a transferable warranty it can be charged again.¹
Whether a goodwill offer made during the complaint is still available.¹

What the ombudsman has decided about Stellantis Financial Services

£195 for alloy wheels the customer had already paid to have repaired

Not upheld

Stellantis Financial Services UK Limited, trading as PSA Finance UK. Car hire agreement. The customer had until 6 August 2025 to accept the decision.

Full summary Decision DRN-5679986 (PDF)

Damage charges plus £600 for three missed services

Partly upheld

PSA Finance UK Limited. Car hire agreement, three years. The customer had until 25 June 2022 to accept the decision.

Full summary Decision DRN-3501206 (PDF)

For the full process and the deadlines, see how to dispute a bill, step by step.

Handback Check is independent and is not connected with Stellantis Financial Services UK Limited.

Quick answers

Is PSA Finance the same as Stellantis Financial Services?: Older agreements name PSA Finance UK Limited. More recent decisions name Stellantis Financial Services UK Limited, trading as PSA Finance UK. Complain to the company named on your agreement.
Does an email saying the case is closed cancel the charges?: Not by itself. In one decision the ombudsman said a "case closed" email did not amount to an agreement to waive the charges.